Refund policy

Return & Refund Policy

At Elevate88, we want you to love your purchase. However, because each item is made to order specifically for you, we do not accept returns for change of mind, sizing, or fit. 30-Day Guarantee on Quality

If your item arrives damaged, defective, or incorrect, we will happily replace it or issue a full refund. To be eligible for a return/refund: Contact us within 30 days of delivery at contact@elevate88.shop (mailto:contact@elevate88.shop)

Include photos of the issue
The item must be unworn (except for inspection) and in its original condition.

What we do not accept: Returns due to change of mind, wrong size, or buyer’s remorse.
Items without prior approval
Returns sent without contacting us first

Damaged or Defective Items
Please inspect your order immediately upon arrival. If there is any damage or printing error, contact us right away with clear photos. We will work with you to resolve the issue quickly (replacement or refund).

European Union Customers
You have the legal right to cancel your order within 14 days of receiving it. However, because our items are custom-made, cancellations are only accepted if the order has not yet gone into production. Once production has started, the 14-day cooling-off period does not apply to custom products.

Refunds
Approved refunds will be processed to your original payment method within 5–10 business days after we receive and inspect the returned item.